HDM Product Support Portal

To receive product support for HDM products, please visit The HDM Support Portal. At the support portal there are FAQs, troubleshooting tips, a forum, and a ticketing system where you can request support from our customer support team.

HDM Support Portal

Call Center

Monday- Friday, 8am – 5pm EST

In the US:
1-855-HDMUSA4 (1-855-436-8724)

Fax :   540-301-0881


Docs & Downloads

Product documentation, device software downloads, and device firmware updates are available on the Documentation & Downloads page. Some of the older firmware updates and software distributions are available at the HDM Support Portal here

Docs & Downloads

Distributor Inquiries

If you are interested in your organization becoming a distribution partner for HDM products, please fill out our Distributor Inquiry Form. Once we receive and review your submission we will get back to you as soon as possible on your request.

Distributor Inquiry