To receive product support for HDM products, please visit The HDM Support Portal. At the support portal there are FAQs, troubleshooting tips, a forum, and a ticketing system where you can request support from our customer support team.
Monday- Friday, 8am – 5pm EST
In the US:
1-855-HDMUSA9 (1-855-436-8729)
Fax : 540-301-0881
Email:
hdmsupport@hdmusa.com
Product documentation, device software downloads, and device firmware updates are available on the Documentation & Downloads page. Some of the older firmware updates and software distributions are available at the HDM Support Portal here
If you are interested in your organization becoming a distribution partner for HDM products, please fill out our Distributor Inquiry Form. Once we receive and review your submission we will get back to you as soon as possible on your request.
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