If you have made a purchase of an FDA prescription-only product (medical devices and masks both require a US prescription as-per the FDA. We cannot accept prescriptions from non-US doctors), there are two secure methods to submit a prescription to The HDM Store. Select a method:

1. Secure Form

To submit by the secure online form scan or take a photo of your prescription and submit the image and your order ID.

Go to the secure form

2. Secure Fax

To submit by the secure digital fax send to the fax number below. Please include your order number on the cover page.

FAX to: 434-260-7975

Your data is safe at The HDM Store. The online form is hosted by our HIPAA compliance partner MDOfficeMail. If you choose to submit by the online form you will be redirected to the MD Office Mail website where your submission will be encrypted.